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Ariel Rider Ebikes

Official Ariel Rider Help Center. Find answers on electric bikes and PPB models, orders, shipping, setup, warranties, owner guides, and usage guidelines.

Ariel Rider Help Center | E-Bikes & PPB Support

You can find a list of expected shipping dates for all of the models we carry listed here. 

Bike(s) listed as in stock, will ship in 1-5 business days after the order is placed. 
After that, the transit time can vary anywhere from 3-10 business days. 

You'll receive a tracking number via email when any bike or parts/accessories ship. 

Accessories and parts will ship within 1-5 business days of their purchase. If you have not received your bike yet, your accessories will ship within a few business days after your bike has shipped.
