Contact us
Sales/Tech Support Hours: Mon-Friday 9am-5pm PST

Contact Us

Home Page

Ariel Rider Ebikes

Official Ariel Rider Help Center. Find answers on electric bikes and PPB models, orders, shipping, setup, warranties, owner guides, and usage guidelines.

Ariel Rider Help Center | E-Bikes & PPB Support

You can find a list of expected shipping dates for all of the models we carry listed here. 

Bike(s) listed as in stock, will ship in 1-5 business days after the order is placed. 
After that, the transit time can vary anywhere from 3-10 business days. 

You'll receive a tracking number via email when any bike or parts/accessories ship. 

Accessories and parts will ship within 1-5 business days of their purchase. If you have not received your bike yet, your accessories will ship within a few business days after your bike has shipped.


Get more information

Before you buy an Ariel Rider

Returns, changes, & cancellation FAQs

Basic maintenance & pre-ride FAQs

Owners resources & Technical support

Accessories

New X-Class 60V bikes FAQs

Kepler 52V Dual Battery FAQs

Grizzly 72V PPB FAQS

Get support