How can I order keys?Updated 2 months ago
Thank you for reaching out to Ariel Rider!
To assist you with obtaining a replacement set of keys for your bike, we need a few details:
Serial Number: Found on the bike's head tube above the headlight, or the battery's serial number, or your order number.
Photo of Lock Cylinder: Showing the key number. A reference photo is provided below for guidance.
If you own a Kepler model, please specify which key shape you need from the two options shown below.
This detail isn't required for other models.
Each replacement key costs $10 plus shipping.
To proceed, please confirm the number of keys you'd like, along with your shipping and billing address.
Thank you!