Can I pick up my bike(s) locally instead of via shipping?Updated 5 months ago
We offer local pick-ups from our third-party fulfillment center in Sumner, WA. If you choose this option, you may be eligible for an $80 refund after the pick-up is completed, depending on any discounts applied to your purchase. The bike will be ready for pick-up on the same shipping date listed but will not come assembled.
To arrange a pick-up after placing your order, please email us with your order number, and we’ll note it on your account. We’ll contact you with further instructions prior to the pick-up date.
If your order is ready to ship, please confirm with us within 3 days if you’d like to schedule a pick-up. If we don’t hear from you, your order may proceed to ship as originally planned.