Ariel Rider Ebikes logo
Ariel Rider Ebikes logo

All articles

Kepler Dual Battery: Error Codes.Updated 14 days ago

If your display shows an error code, the system has detected a specific issue that requires attention. Use the table below to identify the problem and find the recommended solution.


Common Error Codes & Solutions

CodeDescriptionRecommended Action
Error 04Throttle engaged at start-upRelease the throttle completely and reboot the bike.
Error 05Throttle malfunctionInspect throttle wiring for damage; contact support if the error persists.
Error 08Motor Hall signal failureCheck motor cable connections for loose, bent, or damaged pins.
Error 10Motor overheatingStop riding immediately and allow the motor to cool down.
Error 25Sensor signal errorIssue with torque or cadence sensor signal; inspect pedal assist sensor wiring.
Error 30Communication lostDisplay is not receiving data from the controller. Check main wiring harness and display connections.
Important: If an error code persists after performing the recommended action, power down the bike and contact technical support before riding again.

Still Seeing an Error?

If you are unable to clear an error code after following these troubleshooting steps, please reach out to our technical support team through our contact form.

Was this article helpful?
Yes
No