When you see a red exclamation mark on the screen of your Ariel Rider bike, this means the motor cut-off function of your brakes are activated. This function ensures a safe ride and cuts off the power to your motors while the brakes are being used.
E-Bike motors can make many sounds without there being an issue, however, if you are concerned about the sounds your Ariel Rider E-Bike is making please reach out to us at [email protected].
- Please check the rear motor cable to make sure it is snug and properly connected. - Check for any error codes on the screen and write in [email protected].
- Please check the front motor cable to make sure that it is snug and properly connected. - Check for any error codes on the screen and please let us know by writing to [email protected].
Please check the disc with 12 magnets on it, located at the base of your crank arms near your bottom bracket, make sure it's clean and pushed back against the bottom bracket.
It's under the saddle, in order to remove the saddle; take the battery out. Under the saddle, you'll find 5 bolts that are holding the saddle in place. After you unscrew these 5 bolts, you'll be able to take off the saddle and see the controllers und