Can I have my battery checked out by a local battery tech? (I need help with my battery)Updated 21 days ago

Yes, if you have a local battery repair shop we are more than happy to work with them. Before you take your Ariel Rider Battery to your local battery repair technician though contact Support First. 

Please reach out to our technical support team by selecting "Contact Technical Support" on this page. 

Why Contact Us First?

• Protect Your Warranty – Unauthorized repairs can void your battery warranty, so it’s crucial to consult us first.
  
  
• Expert Assistance – Our specialists can guide you through battery troubleshooting steps and possible solutions.
  
  
• Proper Repairs – We ensure your battery receives manufacturer-approved care, preventing further issues.
  
  

To keep your motorized bike battery running smoothly, reach out to us. We’re happy to help!

Photos and videos are essential for resolving technical support tickets. If they’re missing, we’ll request them by email, which can delay your case. To speed things up, please upload all required visuals before submitting your ticket.