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Can I have my battery checked out by a local battery tech? (I need help with my battery)Updated 11 days ago

Ariel Rider Battery Issues? Contact Support First!

We understand that battery issues can be frustrating, and we’re here to help! Before taking your Ariel Rider motorized bike battery to a local technician or third-party repair service, please reach out to our technical support team by selecting "Contact Technical Support" on this page

Why Contact Us First?

  • Protect Your Warranty – Unauthorized repairs can void your battery warranty, so it’s crucial to consult us first.

  • Expert Assistance – Our specialists can guide you through battery troubleshooting steps and possible solutions.

  • Proper Repairs – We ensure your battery receives manufacturer-approved care, preventing further issues.

To keep your motorized bike battery running smoothly, reach out to us. We’re happy to help!


Photos and videos are essential for resolving technical support tickets. If they’re missing, we’ll request them by email, which can delay your case. To speed things up, please upload all required visuals before submitting your ticket.

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