Can I send a broken motor back for assessment?Updated 16 days ago
Please email us to [email protected] and we will provide additional details for payment and shipping, thank you.
Inspection Fee: There’s an $80 inspection fee (not including shipping). Please pay before sending the motor/wheel our way.
Turnaround Time: Once we get it, inspection usually takes 7-10 business days.
Tracking: Share the tracking number with us so we can keep an eye on it.
After Inspection:
If repairs are needed, we’ll let you know the issue and cost.
Most repairs come in under $100, and if they’re more, the initial $80 fee will be deducted from the final bill.
Before sending it back to you, we’ll confirm the final payment for repairs and return shipping.