Error 05: Throttle errorUpdated 3 hours ago

What is Error 05?

Error 05 indicates a throttle error on your e-bike. This error occurs when the bike's controller detects an issue with the throttle system, which could be due to improper throttle position at startup, connection problems, or damaged throttle components.

Safety Requirements

Before beginning troubleshooting:

• Ensure you're in a safe location away from traffic
• Have the bike powered off when inspecting connections

Troubleshooting Steps

Step 1: Check Throttle Position

If you were holding the throttle while turning on the bike:

1. Release the throttle fully and ensure it returns to the resting position
2. Power the bike off completely
3. Wait 10 seconds
4. Power the bike back on without touching the throttle

The error should clear if it was caused by throttle position at startup.

Step 2: Test Without the Throttle

If the issue persists after Step 1:

1. Turn the bike off
2. Locate and unplug the throttle connector
3. Turn the bike back on
4. Test the pedal assist function

Report your findings: Let us know if the pedal assist functions normally without the throttle connected.

Step 3: Inspect Throttle Components

If pedal assist works normally without the throttle, perform a visual inspection:

What to inspect:

1. Throttle connector and pins - Look for bent/damaged pins, corrosion, or debris
2. Throttle cable - Follow from handlebar to connection, checking for cuts, pinching, kinks, or exposed wires
3. Main wire harness - Check for cuts, loose connections, or signs of wear

What to look for:

• Physical damage (cuts, nicks, pinched areas)
• Electrical issues (bent pins, corrosion, loose connections)
• Wear and stress points (kinks, exposed wires, fraying)

Step 4: Document Your Findings

Take clear photos or videos showing:

• Any damaged connections or cables you discover
• The throttle in its resting position
• Any error messages on your display

Important: Avoid manipulating damaged components to prevent further damage.

When to Contact Support

Contact technical support if:

• Error 05 persists after throttle position reset
• Pedal assist doesn't work without throttle connected
• You discover damaged connections or cables
• You're uncomfortable performing inspection steps
• You need clarification on any troubleshooting steps

Understanding Throttle Systems

The throttle system allows for immediate power delivery without pedaling. Error 05 protects your bike's electrical system by detecting when the throttle isn't functioning properly, preventing potential safety issues or system damage.

Need Additional Help?

If Error 05 continues after troubleshooting, or if you discover any damage during inspection, contact our technical support team at [email protected]. Please include:

• Description of what you found during troubleshooting
• Clear photos or videos of any issues
• Results from each troubleshooting step

Our agents will use this information to better assess the situation and provide appropriate next steps.