Warranty claim checklist: proof of purchase, serial plate, overall and close‑up photos, and steps you tried. Incomplete claims are paused.

<h3 id>Submit with everything we need</h3><ol><li>Photo of the serial number, located stamped into the headtube of the bike.</li><li>Photos of the bike from the front, rear, left and right side of the bike.</li><li>Photos of the parts that need to be inspected for the warranty.</li><li>Proof of purchase (receipt or order confirmation).</li><li>Short description of any trouble shooting steps already tried.</li><li>Submit this information through our contact form linked below.</li></ol><p>Incomplete claims are auto&#x2011;paused until we receive missing info.</p><h3 id>Related</h3><ul><li><a href>Damaged on arrival.</a></li><li><a href>Missing keys or charger.</a></li><li><a href>Warranty coverage summary.</a></li><li><a href>Contact Form.</a></li></ul>

Submitting a warranty claim. — X‑Class 60V

Charging, range and battery care for the Ariel Rider X‑Class 60V.

Electrical System and Battery FAQs

Display, throttle, PAS and control settings for the Ariel Rider X‑Class 60V.

Display and Control Settings

Motors, wheels and tire setup for the Ariel Rider X‑Class 60V.

Wheels, Motors, Tires, and Spokes

Brake and drivetrain maintenance for the Ariel Rider X‑Class 60V.

Brakes, Drivetrain, and Adjustments

Step-by-step fixes and error codes for the Ariel Rider X‑Class 60V.

Common Error Codes for Your X-Class 60V

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Information related to the 60 Volt X-Class bikes maintenance and troubleshooting.