Error 07: Overvoltage ProtectionUpdated 2 hours ago
What is Error 07?
Error 07 indicates that a battery with higher voltage than your bike's original specification has been connected to your e-bike. This is a protective measure to prevent damage to your bike's electrical system from incompatible batteries.
How to Resolve Error 07
To resolve this issue:
- Power off your bike completely
- Remove the current battery
- Reinstall your original Ariel Rider battery
- Power the bike back on
The error should clear once the correct battery is reconnected and the system detects the proper voltage levels.
Important Warranty Information
Using third-party batteries voids the warranty on all Ariel Rider bikes and components.
To maintain your warranty coverage and ensure safe operation:
- Always use your original Ariel Rider battery
- Avoid connecting batteries from other manufacturers
- Do not use modified or aftermarket batteries
Experiencing Error 07 with Your Original Battery?
If you're seeing Error 07 with your original Ariel Rider battery, this may indicate a technical issue that requires investigation. Please contact our support team immediately as this is not expected behavior.
When to Contact Support
Contact technical support if:
- Error 07 appears with your original Ariel Rider battery
- The error persists after reinstalling your original battery
- You need help identifying your original battery
- You have questions about battery compatibility
Need Additional Help?
If Error 07 continues after reinstalling your original Ariel Rider battery, or if you're experiencing this error with an original battery, contact our technical support team at [email protected] for immediate assistance.