X‑Class 60V: My battery drops from 100 % to 50 % too quicklyUpdated 21 hours ago

Why it happens

Battery voltage drops quickly right after a full charge if the pack is cold, older, or just finished charging.

Test it

1. Charge to 100 %, then let the battery rest (off the charger) for 60 minutes.
   1. This allows the voltage to settle and will give you a more accurate reading.
2. Check voltage at the charge port or display:
   • > 67 V = normal resting voltage
   • < 67 V = capacity loss (common after ~700 cycles)
     • As Lithium batteries age, through usage, they will loose some of their charge over time.
3. Ride 2–3 miles and recheck. A gentle drop is normal; a steep drop may mean that the pack is aging.

What to do

• Keep the battery warm (50–70 °F) before rides.
  • Batteries that are too warm or too cold will have reduced performance and may have reduced voltage.
• If range is down > 30 %, please reach out to us through our contact form.

Related

• Full charge time.
• Using another charger.
• Voltage chart for reference.
• Storing battery for winter.
• Expected battery life.
• Contact us.