X‑Class 60V: Pedal assist not workingUpdated 20 hours ago
Check the cadence sensor
When the pedal assist isn't working, the first step is always to make sure that the cadence sensor is properly installed and free from damage.
- Find the cadence sensor on the crank and verify it's fully snapped in place around it's perimeter.
- Restart the bike and pedal in PAS 1.
- Still no assist? Inspect the PAS cable and plug for damage and reseat the plug.
- If the Pedal assist still isn't working please reach out to our tech support team through our contact form.